At Glentworth our clients’ interests come first, and this is never more clearly demonstrated in the event that a claim needs to be made.
Despite putting all measures in place to reduce risk, it is difficult to fully eliminate the possibility of incidents occurring with a potentially severe impact on your business. Faced with circumstances when you need to make a claim, you need a trusted expert you can turn to for help to minimise the damage and put your business back onto its feet again.
Our claims process is very simple. Each Glentworth client has one point of contact and a familiar person to guide them through the whole claim process step by step.
In the event of a claim, we will typically visit you at the very earliest opportunity to assess the immediate requirements and to set in motion a chain of events that will bring you back to your pre-loss situation, with the minimum of disruption to you and your business.
Glentworth will report your claim to your insurance company, and communicate with loss adjusters (appointed by your insurance company to assess the validity of your claim and the amount of compensation due) and service providers such as building contractors, if they are required to carry out reparation works.
We pride ourselves on our ability to make the insurance claim process as straightforward and painless as possible. Should an incident occur, our clients have the peace of mind of knowing they have a dedicated member of staff handling their claim, and will be kept informed of the situation at each stage of the process.